Claims Resources for Agents

At Insurmark, we place great emphasis on timely and professional claims management and dedicated service, at a time when it is needed most. From the time a claim is filed, our highly experienced colleagues are there to support you with a commitment to handling your claim as efficiently as possible through every step in the process.

Manufactured Homes Homeowners Policy

Claim Reporting

These instructions apply to policies with the following format MH - XXXXX.

For Insurmark homeowner’s policies issued with Certain Underwriters of Lloyd’s, London, effective on or after 11/1/2024, please report all claims immediately to:

Crawford and Company:

Call: 877-668-6438
Email: [email protected]

If your policy includes flood coverage and you need to submit a flood claim, please report claims to:

CNC Catastrophe & National Claims

Address: 2928 North McVay Drive, Mobile, AL 36606
Email: Cort Fowler; [email protected]

For KW Specialty Insurance policies with an effective date on or before 10/31/2024, please report all claims immediately to:

KW Specialty Insurance Company

Form
Call: 855-225-5597 (Monday - Friday 8:00 a.m. – 5:00 p.m. MT)
Email: [email protected]
Fax: 480-676-1502

Manufactured Homes Flood Only Policy

These instructions apply to policies with the following format MHF - XXXXX.

How to Report a Claim:

For Insurmark Manufactured Homes flood policies issued with Certain Underwriters of Lloyd’s, London, please report all claims immediately to:

CNC Catastrophe & National Claims

Address: 2928 North McVay Drive, Mobile, AL 36606
Email: Cort Fowler; [email protected]

Real Estate Program Claims

Claim Forms

How to report a claim

Complete a Claim Form and notify Insurmark of losses as soon as possible
Document the damage to the property
Take photographs and inventory damage prior to cleanup
Photos and receipts should be saved for the claims adjusters’ review
When possible, make temporary repairs to help avoid further damage

The Claim Form and any additional information can be emailed to: [email protected] or faxed to 937-323-0787.

CAT Coverage Claims

Claims Form

Accord Loss Notice Form

How to report a claim

Complete a Loss Notice Form and notify Insurmark of losses as soon as possible
Document the damage to the property
Take photographs and inventory damage prior to cleanup
Photos and receipts should be saved for the claims adjusters’ review
When possible, make temporary repairs to help avoid further damage

The Loss Notice Form and any additional information can be emailed to: [email protected] or faxed to 937-323-0787.

NFIP WYO Claims

What to do in the event of an insurance claim
Contact your Flood Insurance Company – Contact information provided below.

You can also review the FEMA Claims Handbook for more information.

What information is needed to report a claim?
You can learn more about the claims process here.

AMERICAN BANKERS

Claims Department

File a Claim

Claims questions and support

Service Hours - Monday - Friday 8:00 a.m. to 6:00 p.m. EST

Phone: 800-423-4403 option 3
FAX: 866-892-3066
Claim Correspondence: [email protected]
New Claim Reporting: [email protected]

Claims Mailing Address:
ASP Flood Claims
PO Box 105290
Atlanta, GA 30339

Claims Overnight Mailing Address:
ASP Flood Claims
260 Interstate North Circle East
Claims, 8th Floor
Atlanta, GA 30339

HARTFORD, FIRST AMERICAN

Claims Department

File a Claim

Claims questions and support

Many Claims Resources can be found here: http://www2.floodresource.com/claimsresources

Phone: 800-759-8656
FAX: 866-528-3252
Email: [email protected]

SELECTIVE

Claims Department
Phone: 877-348-0552